Frequently Asked Questions
Everything you need to know about your MERIT essentials.
Where does MERIT ship?
We currently ship to the United States, Canada, the United Kingdom, and select countries in the EU and Australia. Free shipping is available on all orders over $40.
What is your return policy?
We want you to love your routine. We offer free returns on all orders within 30 days of purchase. Products must be in their original packaging and lightly used or unused.
Are MERIT products clean and vegan?
Yes. All MERIT products are formulated to be 'Clean at Sephora' compliant, vegan, and cruelty-free. We avoid over 1,300 potentially harmful ingredients to ensure your skin stays healthy.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to the carrier's website. You can also track your status by logging into your account on our site.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installments through Afterpay.
How do I find my perfect shade?
You can use our online Shade Finder tool or reach out to our beauty experts at concierge@meritbeauty.com with a photo of yourself in natural lighting for a personalized recommendation.